Cyclone Marcia could cut power for days
ERGON Energy has warned residents may be without power for days after cyclone Marcia passes.
Incident response team manager Steve Leighton said crews historically took up to a week to fully restore power to all customers following the damage to the network from the gale-force winds associated with category 2 cyclones.
"Our intention is to not to alarm our customers but to set expectations that they need to plan around being without electricity while we work to restore the network and resupply them," he said.
"And it will take time to work through the damage in a safe, planned, methodical process to safely and quickly restore power as soon as possible," he said.
In preparation for the cyclone, Ergon Energy is mobilising crews and materials, including additional generation.
"Ergon will have additional operators on duty 24 hours a day to take customer calls, however we urge customers to call only if they have an emergency situation to report or information that can assist with the restoration effort, such as wires down," he said.
"If people see any fallen power lines, stay away, assume they are 'live' and dangerous and report them immediately to Triple Zero (000). In case of a life threatening emergency, call 000 or 131 670."
Once the cyclone has passed and it is safe for crews, Ergon Energy will progressively restore power in a sequence to essential community facilities first and then to the greatest number of customers as quickly as possible.
Ergon Energy will keep customers informed of the progress towards power restoration through the Storm Centre on its website, on its Facebook page and via the outage finder at https://www.ergon.com.au/network/outages-and-disruptions/power-interruptions/outage-finder.