OUR SAY: What happened to customer politeness?
EDITORIAL: I'm all for customer service, but what happened to customer politeness?
My experience with Fraser Coast businesses has always been a positive one.
I'm hard pressed to recall a moment where local shop owners or their employees have been rude to me while out shopping.
On the other hand, I have regularly seen employees behind the counter treated poorly or spoken to like they are slaves.
If you have worked in retail or the food industry there is a good chance you know exactly what I am talking about.
In a world where the customer is always right and it is becoming far too common to see people raise their voice on social media rather than to the manager, it appears as though employees are rarely given a voice or the right of reply.
Next time someone behind the checkout asks you how your day is, give them a response.
If an employee hands you change, say "thank you".
Simple steps like that may sound like common sense to you, but you would be surprised how many people forget their manners when dealing with workers.